Frequently Asked Questions
If you need help with your order or have a question about one of our products, please read the frequently asked questions below. If you can't find your answer there, please get in touch with our support team via hey@glowXpert.com.
Our customer support is available everyday. Average answer time: 1-2 business days.
Our lip plumpers use a special blend of natural ingredients to gently swell the lips, giving you that coveted, fuller look. The formula also contains nourishing elements that hydrate and soften your lips, making them not just look plump but feel incredibly soft and smooth.
Yes, our lip plumpers are safe for use. They have been rigorously tested for safety and efficacy, ensuring they meet high-quality standards. Our products are formulated with ingredients known for their beneficial properties, designed to enhance your natural beauty without causing harm.
Absolutely! We've carefully formulated our lip plumpers to be suitable for all skin types, including sensitive skin. Our products are free from harsh chemicals and have been dermatologically tested. However, if you have particularly sensitive skin, we recommend doing a patch test before regular use.
Use this text to answer questions in as much detail as possible for your customers.
We offer FREE Worldwide Shipping!
Due to the influx of orders from our ongoing sale, there will be a slight delay in dispatch. Rest assured, all orders will be shipped within a 24-48 hour timeframe. Depending on your geographic location, the delivery may take approximately 5-7 business days.
Although we offer shipping to all countries, a few islands are excluded from our delivery area. If your country is available during checkout we ship to your country. We also provide standard international tracked shipping at no additional cost on all orders.
Additionally, we offer a premium international insured shipping option at a modest charge of $2.99USD, which we highly recommend for prioritized service and faster delivery.
Returns
All returns must be postmarked within fourteen (14) days of the delivery. All returned items must be in new and unused condition, in the original packaging. See our return policy for more info
All returns must be postmarked within fourteen (14) daysof the delivery. All returned items must be in new and unused condition, in the original packaging. See our return policy for more info
We accept a variety of payment methods to make your shopping experience seamless. This includes major credit cards such as Visa, MasterCard, and American Express. We also support payments through Apple Pay, and Google Pay. For your convenience, some regions may have additional local payment options available, which will be displayed at checkout.
No, you do not have to pay any import duties and tax. We aim to provide a hassle-free shopping experience, so the price you see is the price you pay. There are no hidden fees or additional charges at delivery. This ensures that you can enjoy our products without worrying about extra costs.